Welcome to Trace Case. These Terms of Service (“Terms”) govern access to and use of our platform, applications, and related services (“Services”). By using the Services, you agree to these Terms in full.
1. Definitions
- User: any person or organization that accesses or uses the Services.
- Account: credentials and settings associated with the User for use of the Services.
- Content: data, text, images, code, information, or materials submitted, generated, or made available by the User.
2. Eligibility and Registration
To use the Services, you represent that you have legal capacity. When creating an account, you agree to provide accurate information and keep your details up to date.
3. Acceptable Use
- Do not use the Services for illegal, fraudulent, or defamatory purposes, or in ways that violate third-party rights.
- Do not attempt to bypass security measures, reverse engineer, scrape abusively, or overload the infrastructure.
- Comply with applicable law, including Brazil’s LGPD (Law No. 13.709/2018) where it applies.
4. Plans, Payments, and Renewal
Some features may require a subscription. Pricing, billing cycles, taxes, and cancellation details are shown on the pricing page. Where applicable, subscriptions renew automatically and may be canceled at any time in Account settings.
5. Intellectual Property
Trace Case and its licensors own all intellectual property rights in the Services. You retain ownership of Content you submit and grant us the license needed to operate and provide the Services.
6. Data Protection and Privacy
We process personal data as described in our Privacy Policy and in line with the LGPD. We do not use data for unlawful purposes, and we may use aggregated and anonymized data to train and improve our own AI models, when permitted and proportionate.
7. Suspension and Termination
We may suspend or terminate your Account if you violate these Terms, create a security risk, fail to pay, or when required by law.
8. Limitation of Liability
The Services are provided “as is.” To the extent allowed by law, we are not liable for indirect damages, lost profits, data, or opportunities arising from use of—or inability to use—the Services.
9. Changes
We may update these Terms to reflect product, legal, or operational changes. We will notify you of material changes, and continued use means you accept the then-current version.
10. Contact
Questions? Contact our Data Protection Officer (DPO): contato@trace-case.com.